Your points accounts are a valuable reward currency, and you should protect your hard-earned points. You’ll want to keep them secure like any other important account.
Hackers know how much those points are worth and are targeting them more than ever.
Many accounts get hacked through weak passwords or fake emails that look real. You’ll be surprised how quickly stolen points can disappear before you even notice.
Here’s how to protect your points accounts from hackers and keep them safe.
How Points Get Stolen
Your loyalty account can be compromised if someone gains access to your login details. Reusing passwords makes it easier for hackers to break in using information leaked from other sites.
Phishing emails are another risk. They look legitimate but lead you to fake login pages where hackers capture your credentials. Using public Wi-Fi or shared computers without logging out can also expose your account.
These attacks are becoming more frequent.Once hackers get in, they can transfer or redeem your hard-earned points before you even notice.
The AWP Newsletter
Fuel your adventures with points
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The AWP Newsletter
Fuel your adventures with points
Sign up to get your free guide. Get our newsletter with credit cards and points tips. See how easy it is to travel for nearly free.
Common Signs Your Account’s Been Hacked
You might not notice right away when your points account has been hacked. Small changes often come first, like login issues or emails about login attempst you didn’t make.
You’ll sometimes see account details updated without your knowledge, such as a new email address or phone number. Some loyalty programs even show recent activity from cities or devices you don’t recognize.
If you suddenly stop receiving account notifications or can’t reset your password, it’s a strong sign your account’s been taken over. You’ll want to act fast before more points are stolen.
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How to Keep Your Points Accounts Safe
You’ll keep your points accounts safer if you treat them like your online banking. You should use a strong and unique password for every loyalty program and change them regularly.
Using a password manager like 1Password makes this easier and keeps your logins secure.
You should always turn on two-factor authentication wherever it’s available. It adds an extra layer of security and is worth enabling. Most major airline and hotel programs, including Aeroplan®, Hilton Honors, and Marriott Bonvoy®, now offer 2FA.
You’ll also want to keep your devices secure. Avoid logging in on unsecured public Wi-Fi, make sure your browser is updated, and always sign out when you’re done.
These small habits can help protect your hard-earned points from being stolen.
Beginner’s Guide
From points newbie to booking your first trip.
Learn how easy it’s for Canadians to earn and redeem points with the best reward credit cards and programs. Make your first redemption for almost free travel in no time.
Beginner’s Guide
From points newbie to booking your first trip.
Learn how easy it’s for Canadians to earn and redeem points with the best reward credit cards and programs. Make your first redemption for almost free travel in no time.
What to Do if Your Points Are Stolen
If you suspect your loyalty account has been compromised and points have been stolen, act fast. The quicker you reach out, the better your chances of getting them back and preventing a bigger impact.
Acting quickly gives you the best chance to recover your hard-earned points and prevent future fraud.
A few weeks ago, my friend logged into her Aeroplan® account and was surprised to see the balance at zero.
After checking the activity, she realized the points from their family account were redeemed for a flight they never booked.
Thankfully, Aeroplan® restored all the points after a short investigation.
It was a hard-learned lesson, but they followed the steps in this guide to keep their accounts secure for the future.
Bottom Line
Your points are as valuable as cash, so keeping your accounts secure should be part of how you manage your accounts.
You’ll travel for nearly free when your points stay safe and ready to redeem. Taking a few minutes now to protect them means you won’t have to worry later.
Simple habits like using strong passwords, turning on 2FA, and staying alert to phishing can help keep your hard-earned points safe.
